Has anyone else had trouble getting their refund when returning Naked Minerals cosmetics?
mary h asked:
I do love Bare Essentials mineral makeup, but was tired of the mess so I ordered the large kit from Naked Minerals. In the description it included the crystal fusion wrinkle corrector, which was not there. Initially I called and they send they’d send it right to me. A couple weeks later I called again and they said it wasn’t suppose to be part of the kit. I did like the makeup, but hated several other products. She game me a return Authorization Code and I returned it in July. I ordered from another website just the foundation powder. I called yesterday and they said they never received my return. I had gotten insurance so they are telling me I have to go to the post office and complain, which is ridiculous. I know they got the return. If anyone else has to return this makeup, make sure you use the mailing that notifies you when they receive the package. Or be smart and just don’t order it at all. The rest of their products are junk.
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Filed Under Makeup |
Tagged With Cosmetics, Crystal Fusion, Game
Comments
One Response to “Has anyone else had trouble getting their refund when returning Naked Minerals cosmetics?”
Thanks for the tip- I will avoid them. If you paid with your credit card you can just file a dispute with them that way. It’s a lot easier than dealing with the post office.